The Chaser Blog

Every week we provide essential, actionable insights for you to achieve amazing credit control and run an elite finance function.

Brad Ewin -

Turning Bad-Paying Customers Into Superstars

Welcome to Part 5 and the grand finale in our series What To Do About Bad-Paying Customers. If you haven’t been with us for the journey so f...

Ben King -

New Release: Mentioning Users

Even if you’re a credit control maverick there will always be times when you need a colleagues input to get invoices paid. Collaborating in...

Brad Ewin -

The Nuclear Options

Welcome to Part 4 in our series What To Do About Bad-Paying Customers. So far we’ve covered what actually makes customers ‘good’ or ‘bad’, w...

Ben King -

New Release: Reminders & Notifications

Following up on problematic invoices at the right time is key to ensuring your debtors don’t get out of hand and your relationships with cus...

Brad Ewin -

How Should I Escalate My Credit Control Chasing?

Welcome to Part 3 in our series What To Do About Bad-Paying Customers. Last week we moved on from looking at what actually makes customers ‘...

Ben King -

New Release: Expected Payment Date Input

Receiving confirmation of an expected payment date for an invoices feels (almost!) as good as getting it paid. It allows you to better manag...

Brad Ewin -

When Is The Time To Escalate My Credit Control Chasing?

Welcome to Part 2 in our series What To Do About Bad-Paying Customers. Last week we delved into the question “what actually makes customers...

Ben King -

New Release: Placeholders & The Month Ahead

We’re thrilled to announce the release of three new multi-template placeholders. Designed to provide clearer, more actionable information to...

Brad Ewin -

What Actually Makes Customers 'Good' Or 'Bad'?

Welcome to Part 1 of our series What To Do About Bad-Paying Customers! Over the coming weeks we’ll be exploring from top-to-bottom what you...